Online Orders & Delivery
Can I amend or cancel my online order?
Orders can be amended or cancelled before they are dispatched. Please contact us as soon as possible to make changes.
Are there delivery charges?
Delivery charges vary depending on location and order size. We provide reliable wine delivery across the country.
How long does delivery take?
Typical delivery is within 2–5 working days, depending on location and stock availability. We’ll keep you informed of your order status.
How does Click & Collect work?
After you place your Click & Collect order, we usually need about an hour to get everything ready. You can then swing by and pick it up from our shop in Wentworth.
Our Wines
Do you stock wines from specific countries or regions?
Yes! We feature wines from top regions in France, Italy, Spain, Portugal, South Africa, Australia, and South America, as well as rare and hard-to-find wines from less common wine-producing countries.
Can I buy wine by the case or in bulk?
Yes. We offer bulk orders for retail or trade customers, including cases, mixed cases, and larger quantities for events, weddings, and restaurants.
Can I request a wine that isn’t listed online or in-store?
Certainly. Contact our team with your request, and we’ll do our best to source it for you. We pride ourselves on offering hard-to-find wines and seasonal specials.
Trade & Wholesale
Do you supply trade customers?
Yes. Lightfoot Wines is a trusted trade wine supplier in South Yorkshire, serving restaurants, hotels, pubs, bars, and event venues.
How do I open a trade account?
Contact our team with your business details. We’ll discuss minimum order requirements, payment terms, and delivery schedules.
Wine Storage & Knowledge
How do I store wine at home?
Store wine lying down in a cool, dark place with stable temperatures. Avoid direct sunlight and vibration. Sparkling wines and whites are best served chilled, while reds are ideal slightly below room temperature.
How long can I keep wine once opened?
Generally, reds last 2–5 days after opening, whites and rosés 3–7 days, and sparkling wines 1–3 days, depending on storage and recorking.
Can I organise a wine tasting at Lightfoot Wines?
Occasionally, we host wine tastings and events locally. Follow us on social media or subscribe to our newsletter for updates.
Returns & Policies
Can I return a wine if I’m not satisfied?
Customer satisfaction is important to us. Please contact us within 7 days if your wine is damaged, faulty, or incorrect.
Is it safe to buy wine online from Lightfoot Wines?
Yes. Our website uses secure payment systems, and we take care to package your wines safely for delivery.
